Web Pro Dragons

Internal Dev Library

Email Notification Deliverability Issues in Gravity Forms

Why the “From Email” domain must match the website domain

The email address used in the From Email field should use the same domain as the website (for example: @nzlc.bizweb.nz).

This is required to pass email security checks such as SPF, DKIM, and DMARC.

If the domain does not match:

  • Emails may go to spam
  • Emails may be blocked or rejected


The sender may appear untrusted or spoofed

Using the same domain confirms that the website is authorized to send emails on behalf of that address, which improves email deliverability and trust.